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Reduce Operational Costs And Improved Productivity With Out Bound Dialer Service

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Reduce Operational Costs And Improved Productivity With Out Bound Dialer Service

Reliable Communication offers cost effective and efficient service called Outbound Dialer Service (OBD)that delivers information to customers about various services being offered, promotions, offers etc easily. Reliable’s OBD helps you to reach thousands of customers in multiple languages and gain control over call operations. OBD integrates all outbound processes like telemarketing, sales, surveys collections with the process life cycle. It supports marketing campaigns and helps optimize the outbound calling to improve productivity.

Reliable’s OBD service is fantastic telemarketing tool that can be used to promote Programs, Advertisements, Offers, Value Add services at significantly reduced cost and time. It is essentially an automated dialer system that dials phone numbers though multiple channels.

 

Why your business needs Reliable OBD?

  • Our efficient system will reach larger customer base and generate more leads
  • More leads will help you enjoy higher market penetration
  • We offer personalized service which will help reach customers in different segments and increase Customer Satisfaction.
  • Our systems will track responses and help you understand market preferences
  • OBD is extremely useful Marketing tool as it can deliver specific message to target audience for example it is often used for election management by political parties while SMEs use it for new product or service promotion to reach masses easily in language of their choice.

Reliable OBD Costs Less Than Fifty Percent of What and Bills Cost Because We Charge You Based On Calls Answered Not Made.To find out more!
Call Us Today

 

Reliable OBD Will Transform Your Business Operations

  • Reliable’s OBD service is robust and flexible. It allows 3rd party integration with CRM, ERP, SMS and Click to call.
  • Provides personalized outreach using voice, email, sms etc.
  • It prioritizes incoming calls in a universal single queue to route and manage them.
  • It is flexible enough to allow you to modify or stop campaigns and adjust campaign pacing for greater agent productivity
  • It is geared to easily handle ‘Do Not Call lists’, time zones, number portability and state calling rules.
  • Reliable OBD can track and manage mobile numbers and consent, busy signals and no answers
  • You get detailed reports on agent behavior outliers detection, profiling, QA conformance, gap analysis

Key features of Outbound Dialer Service

  • Manual as well as predictive dialling
  • Multiple campaign management
  • Multiple dialling modes
  • Call back scheduling
  • Idle agent based routing
  • Call transfer
  • DND list management
  • Call retrieval
  • Music on hold

What you can expect from Reliable OBD?

  • Automatic call distribution
  • Interactive voice response
  • Voice logger
  • Voice blasting
  • Hosted dialer
  • CRM integration
  • SMS integration
  • Live/current agent monitoring
  • Report and campaign statistics
  • Voicemail to email
  • Missed call alert on agent screen
  • Call history search and dial option
  • Feedback IVR
  • Sticky agent and account based call routing
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We use well known established software as outbound dialer system to convey and deliver messages. OBD can be clubbed with other services like WA campaigning etc. for fantastic results.To discuss how we can help accelerate your business with OBD!

Call Us Today

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